Return Policy

Thank you for shopping at snollpe.
If you are not entirely satisfied with your purchase, we're here to help.Exchange or Return for a Refund. The products can be returned within 30 days after they have been received. A new product may be exchanged for another product or returned for a refund.

To be eligible, please make sure that.
-The product is in its original packaging
-The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.To return the products, please submit items change request to customer service via [email protected].
Most returns are processed within 5 business days after we receive your package.

Purchase Not Eligible for Return:
-Final sale item(s) is not eligible for return or exchange.


-You must email us a picture showing the problem/defect when you submitting the return/exchange request.
After you receive confirmation from our customer service, please send the product along with the product list which includes the product ID. A tracking No. of the returning parcel is required; we will deal with the product exchange or refund after we get your returning parcel.
Damaged items
If you received a damaged product, please notify us immediately for assistance.

Order Cancellation

You can cancel physical items or orders that have not yet entered the shipping process.

After submitting the cancellation, you'll receive a confirmation message on the screen.